Returns & Exchanges

At Gravgear, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. Your satisfaction is our priority, ensuring you have the right equipment to reach your peak potential.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the gear is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team receives and inspects your gear, we will process your refund or ship out your exchange within 5-7 business days.